Deposit ETH - not on the exchange account
jpchedemail last edited by
I deposit Thuesday 0.6 ETH to the address :0x06beadc62fc55683768ac624c99a786f89a350f3
the ETH are of course on Etherscan but are not on the account of the exchange ViteX web wallet
Can you watch me this please
christea last edited by
Thanks for reaching out to us, we will take a look at it.
However, if you were using our wallet App, do check if you made the deposit from Vite wallet to exchange wallet.
Here are some tips on how to make that deposit:
Let us know if the problem persists!
Tony_Vite last edited by
Hello, at present we do not support the transfer to ETH through smart contract, but we have confirmed that we have received this ETH and transferred to your Vite address, please check.
In the recent, it is better to use address-to-address. Of course, if you can tell us how you operate, it is better, we can further optimize according to the information you provide.