@cryptolove A Samsung mobile is not supported? And you answer without knowing the error code?
It's the first time I've got a problem and I have dozens of applications installed and working fine. Thank you...for nothing!
please check and follow these instruction
1.update them to the latest version: iOS : https://itunes.apple.com/us/app/vite-official-hd-wallet/id1437629486?mt=8
Android : https://play.google.com/store/apps/details?id=net.vite.wallet
2. read the airdrop missions here https://forum.vite.net/topic/1972/vite-airdrop-first-update
3. update us the result