TRB Token There is the responsibility of the VGATE Operator You can send a support ticket here: https://vgate.zendesk.com/

@rickhartmanii If you canceled the deposit, your coins will stay at Kucoin. Ask the exchange to refresh their Grin wallat status to have the coins reflected in your Kucoin account. In nature, Grin doesn't have a auto-check function if you cancelled some tx in the middle. You must do manual check in the wallet, no matter it is Vite wallet or any other Grin wallet.

@VGATE pls submit a ticket to VGATE team https://vgate.zendesk.com/

@Oleg hey Oleg, is there any update on the consideration? Kind regards!

Hi. Sorry for the late response. Is it solved now? If not, please submit a support ticket https://vitex.zendesk.com/hc/en-001/requests/new Update us the situation later!

did you find the answers?

I have the exact problem. It says error but the funds I tried to send are not restored in the Poloniex account.

Did you record the slate ID when deposit ? The slate ID looks like 45382de7-1990-5656-abcd-1231674e4176

@Valley75 I am not using VPN yet. Might do that later though for more security.

vite_648c4e579a2b7b0af5abeebcd73ca3a934df182bcc6516fa20 1)went to the exchange, authorized.2)transferred vite tokens from the wallet to the exchange (with all confirmations)3) placed a sell order just below the market and left.When again authorized on the exchange, the price rose, and the usdt I did not get.Tokens vite also gone(on wallets they are not)

How to restore a wallet? Restoring a wallet Step 1 - Locate your wallet words. To restore your wallet and recover your bitcoin, you must have your wallet words. Step 2 - Locate your wallet backup folder. A wallet backup is an encrypted copy of your Bitcoin wallet. Step 3 - Start the restore process. Online Cryptocurrency Wallet

@nahid147 https://vite.org/airdrop download app and click on claim airdrop "win up to 1000'

@Allen said in [ASAP] App Vite Wallet iOS - Error 2.0: Do you still have this issue or not? The "unknown error" was usually caused by intermittent network connection to Apple. If this situation continues to exist please send us your device's information I dont things here, my connection its stable in the LTE network. The advice comes from the using environment as below: 1.System device: 11.0.3 2.System version: iPhone 3.APP version：1.4.1 (1204) 4.Language: en-ID