sure. so how do I submit a support ticket?
Posts made by issiah
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RE: faulty vite coin delivery
I have done as you asked and still same problem. no tx comes in and now activity shows in the wallet. libwallet error. I can confirm that my funds are there, as I can see them using grin++ but they are not showing up on the grin address even on the web portal under my account either.
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RE: faulty vite coin delivery
I have grin missing from my wallet both on the web wallet and the iOS wallet after the grin fork! What is going on with the grin fork balance not even showing up on the web wallet or iOS wallet! This address shows zero grin now vs 30 that I mined!
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RE: No coins
This is the vite gateway collection
Slate ID
ed9afe0a-3c3f-4570-a9b1-7f459c681ef0This is the vite transaction send
Slate ID
8b40cfe9-8b63-41ab-a471-1835b4968e31THIS IS PROOF I HAD COINS SENT TO THE VITE IOS WALLET! So if I did not remove them then only the vite developers know who did after the grin fork! Also and last no vite developers have contacted me via my email sent to them to let me know what is going on, so did they steal my coins? And if this has happened to me then how many other people is this happening to? Is this a scam? I want answers!
Here is my email [email protected] you devs can sent to answer my questions about my missing coins!
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RE: No coins
This is my address
vite_660870bef53fe7260c4ad2c5650c774790285ba154f5b717e8
The 30 grin that was there is no longer there! So when the fork happened, vite wallet shows no coins there! When I go to the web portal and login there are no coins there either!
This is the web portal
https://wallet.vite.net/walletFullNode
So I want to know what happen to my grin coins that were in my vite iOS wallet and under the web portal? I have screen shots of my vit iOS wallet transactions that all show my incoming grin coins and even the 3 that only had 9/10 confirmations! So who took them and were are they it this wallet is so secure!
This is a off chain wallet so the only people who have answers are the vite developers! So were are my coins?
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RE: No coins
@grinminer98
No dude! The coins have all be received but 3! The wallet grin address fullnode is wrong and goes no place!Try it
Https://grin.vite.net/fullnode
This is the full node address in the grin wallet to do resync to! It is bogus now and links to nothing!
So you can not move or get your coins because you have no way to sync up!
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RE: [ANN]:Vite Wallet upgrade
What is the new grin https fullnode address because the one on the new wallet upgrade does not work or link to anything?
Try it https://grin.vite.net/fullnode
Why you try to resync is will give a LibWallet Error code fault! We need an update to the update or just a new address!
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RE: No coins
You can also email the devs at [email protected] and see if they respond I have tried several times to no avail! Maybe they are having a coffee and donut! All I can say is if this keeps happening people will start complaining about the project and we all know what happens to projects at that point! They get a bad reputation and the coins dive! So just give them a call and see if they will fix this! It is just a bad node address! No need to panic!
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RE: No coins
Yeah I am having the same problem! When you rescan the chain in the vite wallet all I am getting is this!!
LibWallet Error: Client Callback Error: Getting chain height from node: Request error. Cannot make request: an error occurred trying to connect: failed to lookup address information: nodename nor service provided, or not know.
This means that the client node name is incorrect and the one https://grin.vite.net/fullnode is wrong from the date of the fork! So you can not connect to the node to update your transactions! My last transaction is stuck at 9/10 confirmations!
So vite is responsible for this! They need to tell people the node address and the key to sync to the grin mainnet! But they must be on vacation right now because I have emailed them and texted them in the forum and still no answer! Basically they are not doing their jobs! Try them again! Or start posting stuff online about the project and see if that lights a fire under their butts! Choice is yours! I personally will make my own choice because I don’t feel like waiting till someone takes a year to fix this then I have lost all my grin to this project! I’m a Linux man so I wait for no one!
But with all the frustrations aside just email them with this code bug and see it they can provide us all a new node address with a new key then we can enter it in and finalize the syncing process on the new chain fork! That’s the simple fix!
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RE: [ANN] Vite wallet support the GRIN Hard Fork
So my vite wallet will not update to show any of my grin that I mined! Keeps giving a lib wallet error! I emailed bite labs twice now with no response back! I want to know how to fix this so I can collect my grin and move it to another wallet!
Also this error comes up when you do a rescan!
The wallet is the latest and is on iOS device!