Support

• 

  SOLVED How to create a Question Topic?
  • Leo  

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  Submit a topic as question topic Mark a answer as a correct answer
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  Syncing stuck, failed to read cache xxxxxx
  • lebryant  

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  Looks like your local ledger went into an illegal fork. Stop the node first. Try to delete some blocks (around 100-200) by running gvite recover --del=[TARGET_HEIGHT], then restart the node.
• M

  Deposit Failed
  • maestrati14  

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  You could submit a ticket with details after reading this https://vitex.zendesk.com/hc/en-001/articles/360049241914-ViteX-Customer-Support-Read-this-before-ticket-submission
• S

  Transaction failed
  • sheva777  

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  Your transaction is done without a memo. Contact them to return.
• 

  Guide for Setting Up VPS for Full Nkde
  • Nhan Phan  

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• J

  Wallet doesnt load until reboot
  • jcengland  

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  Hello! I'm sorry this happened to you! You can submit a ticket at our support service here so we can follow up on this accordingly: https://vitex.zendesk.com/hc/en-001 Thank you for sharing!
• 

  ETH stuck pending
  • reza f  

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  To get a prompt reply, please contact the related operator. https://vitex.zendesk.com/hc/en-001/articles/360049241914-Engaged-in-any-Trouble-on-ViteX-please-Contact-the-Relative-Operator
• T

  Transaction Stuck
  • therealxumi  

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  To get a prompt reply, please contact the related operator. https://vitex.zendesk.com/hc/en-001/articles/360049241914-Engaged-in-any-Trouble-on-ViteX-please-Contact-the-Relative-Operator
• 

  Hathor stuck for one day
  • Sir Stingray  

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  To get a prompt reply, please contact the related operator. https://vitex.zendesk.com/hc/en-001/articles/360049241914-Engaged-in-any-Trouble-on-ViteX-please-Contact-the-Relative-Operator
• K

  ETH stuck pending 5h
  • Kosmoliot  

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  It's already dropped. Please set more gas fees due to the congestion on the Ethereum.
• 

  When I try to claim my airdrop it gives me Errorcode: 7009
  • A.F. Exclusive  

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  This may help you https://vitex.zendesk.com/hc/en-001/articles/360051118233-Airdrop-Claim-Failure
• J

  Vite wallet delete from third party aps in twitter
  • jerrrry  

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  It is very easy. You just clear cookies and come here again. Log in using Twitter and follow the instructions. It will suggest pairing automatically. By the way do you like Twitter? I like it a lot! I can buy twitter votes if I need to participate in some popularity contest, so no need to buy any likes or retweets in addition.
• K

  Lost btc
  • kcabral  

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  Hi, can you tell exactly what happened?
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  Missing Grin
  • amc2828  

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  @einsamerjager what problem?
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  I want list my token on vitex. Please help me operators
  • admirbaba  

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  Hi, please reach out to one of our Operators at Vitex.net
• A

  Full node rewards / staking
  • Arturo  

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  @Arturo The compulsory staking amount is 10k VITE. If you stake 50k but run only 1 fullnode, you only receive rewards uptime for 1 node only. Details: https://medium.com/vitelabs/announcement-upgrade-of-full-node-reward-2dead168f618
• 

  This topic is deleted!
  • Errors Doc  

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  Please check my node!
  • Leon Ivan  

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  @Leon-Ivan if you have problems with Full Node, please join the Discord channel to get help https://discordapp.com/invite/CsVY76q
• 

  SOLVED EOS deposit issue
  • Ian Kh.  

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  Hi. Sorry for the late response. Is it solved now? If not, please submit a support ticket https://vitex.zendesk.com/hc/en-001/requests/new Update us the situation later!
• 

  hello help me I send 0.115039 Ether in the my adress wallet vite did not arrive ine the my blance https://etherscan.io/address/0xe4875be0BD39F99a0E686c42939038217b595673?fbclid=IwAR2Wtdw8KeA0ntAJd0NfLDDRBaLvFz1JrO3w5hXAgsjOublbEUUE34KVjPI
  • Info Systeme  

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  C

  i'm also having an issue with a deposit not showing. how do i submit a ticket to support?