Support

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  SOLVED How to create a Question Topic?
  • Leo  

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  Submit a topic as question topic Mark a answer as a correct answer
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  Missing Grin
  • amc2828  

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  @einsamerjager what problem?
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  I want list my token on vitex. Please help me operators
  • admirbaba  

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  Hi, please reach out to one of our Operators at Vitex.net
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  Full node rewards / staking
  • Arturo  

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  @Arturo The compulsory staking amount is 10k VITE. If you stake 50k but run only 1 fullnode, you only receive rewards uptime for 1 node only. Details: https://medium.com/vitelabs/announcement-upgrade-of-full-node-reward-2dead168f618
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  This topic is deleted!
  • Errors Doc  

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  Please check my node!
  • Leon Ivan  

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  @Leon-Ivan if you have problems with Full Node, please join the Discord channel to get help https://discordapp.com/invite/CsVY76q
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  SOLVED EOS deposit issue
  • Ian Kh.  

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  Hi. Sorry for the late response. Is it solved now? If not, please submit a support ticket https://vitex.zendesk.com/hc/en-001/requests/new Update us the situation later!
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  hello help me I send 0.115039 Ether in the my adress wallet vite did not arrive ine the my blance https://etherscan.io/address/0xe4875be0BD39F99a0E686c42939038217b595673?fbclid=IwAR2Wtdw8KeA0ntAJd0NfLDDRBaLvFz1JrO3w5hXAgsjOublbEUUE34KVjPI
  • Info Systeme  

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  i'm also having an issue with a deposit not showing. how do i submit a ticket to support?
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  Vite grin wallet has the wrong fullnode address
  • issiah  

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  @issiah So I have contacted vite.org via email several times sending them emails to fix this grin address problem and still no email back to me on fixing this! I have posted on the forum that the grin address is incorrect and does not work so my funds are locked up! There are countless others having the same issue if this is the hard coded address which it is! So is this Vite wallet a scam scamming people’s coins and if so then I will be position this issue on social media! Either fix the issue by releasing a wallet update or grin address fullnode update with key or get posted on social media for not doing your job! You can not be that busy that you can not reply back to emails!
• Q

  how to get vite memo for Okex? It is required to withdraw to an other exchange.
  vite withdraw okex memo • • QuamfyDavid  

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  Vite wallet delete from third party aps in twitter
  • jerrrry  

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  How do I get the biometric Face ID feature unlocked??
  • deuce1307  

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  @deuce1307 I’m good. Problem solved. Thanks!
• D

  Demo account problem
  • doanphan111  

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  Hi Doan, thanks for reaching. The demo trading page is not available since we released our Mainnet - mentioned in our Medium post. Can you try to trade at vitex.net our Dex page? In this way, you have to use ViteConnect unlock/ link the Vite address in mobile app and website. Please try and let me know if you still get the same problem, a screenshot is highly recommended. Thank you
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  Twitter login problem
  • atLL  

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  Airdrop "Register Failed"
  airdrop android app register failed • • abyscuit  

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  We will support Android 10 around the end of Sept. Also, 8 max is correct.
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  SOLVED problem running the latest Gvite ( the old version used too work fine )
  • alsayed10  

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  @fonzie said in problem running the latest Gvite ( the old version used too work fine ): Maybe check the firewall settings? Connection might be blocked. Also, it is not a great idea to run a full node using a personal PC/laptop. It requires uninterrupted reliable connection. Most who have tried to run using their personal machines have run into connectivity problems. how i can check firewall settings ( under any rule )..? i have very high end computer and also fiber optics connection ..! ^_^
• K

  Full node, no rewards
  • Kitharn  

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  @Kitharn You can ask that through Discord https://discordapp.com/invite/CsVY76q
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  How to upgrade gvite v2.1.4 to the Latest release
  node upgrade • • Abdelouahed Wika  

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  @Allen Thanks
• K

  retweet not giving 3 extra vite
  • kswiger  

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  Can you share a screenshot of the airdrop screen?
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  SOLVED Unreleased Full node reward
  fullnodes issue unreleased rewa reward issue • • abyscuit  

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  @Allen thank you, I was able to get it resolved.