Support

• L

  Please check my node!
  • Leon Ivan  

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  @Leon-Ivan if you have problems with Full Node, please join the Discord channel to get help https://discordapp.com/invite/CsVY76q
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  SOLVED EOS deposit issue
  • Ian Kh.  

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  Hi. Sorry for the late response. Is it solved now? If not, please submit a support ticket https://vitex.zendesk.com/hc/en-001/requests/new Update us the situation later!
• 

  hello help me I send 0.115039 Ether in the my adress wallet vite did not arrive ine the my blance https://etherscan.io/address/0xe4875be0BD39F99a0E686c42939038217b595673?fbclid=IwAR2Wtdw8KeA0ntAJd0NfLDDRBaLvFz1JrO3w5hXAgsjOublbEUUE34KVjPI
  • Info Systeme  

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  i'm also having an issue with a deposit not showing. how do i submit a ticket to support?
• I

  Vite grin wallet has the wrong fullnode address
  • issiah  

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• Q

  how to get vite memo for Okex? It is required to withdraw to an other exchange.
  vite withdraw memo okex • • QuamfyDavid  

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• 

  How do I get the biometric Face ID feature unlocked??
  • deuce1307  

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  @deuce1307 I’m good. Problem solved. Thanks!
• D

  Demo account problem
  • doanphan111  

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  Hi Doan, thanks for reaching. The demo trading page is not available since we released our Mainnet - mentioned in our Medium post. Can you try to trade at vitex.net our Dex page? In this way, you have to use ViteConnect unlock/ link the Vite address in mobile app and website. Please try and let me know if you still get the same problem, a screenshot is highly recommended. Thank you
• A

  Twitter login problem
  • atLL  

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• 

  Airdrop "Register Failed"
  airdrop android app register failed • • abyscuit  

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  We will support Android 10 around the end of Sept. Also, 8 max is correct.
• A

  SOLVED problem running the latest Gvite ( the old version used too work fine )
  • alsayed10  

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  @fonzie said in problem running the latest Gvite ( the old version used too work fine ): Maybe check the firewall settings? Connection might be blocked. Also, it is not a great idea to run a full node using a personal PC/laptop. It requires uninterrupted reliable connection. Most who have tried to run using their personal machines have run into connectivity problems. how i can check firewall settings ( under any rule )..? i have very high end computer and also fiber optics connection ..! ^_^
• K

  Full node, no rewards
  • Kitharn  

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  @Kitharn You can ask that through Discord https://discordapp.com/invite/CsVY76q
• 

  How to upgrade gvite v2.1.4 to the Latest release
  node upgrade • • Abdelouahed Wika  

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  @Allen Thanks
• K

  retweet not giving 3 extra vite
  • kswiger  

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  Can you share a screenshot of the airdrop screen?
• 

  SOLVED Unreleased Full node reward
  fullnodes issue reward issue unreleased rewa • • abyscuit  

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  @Allen thank you, I was able to get it resolved.
• A

  Gvite won't run on windows 10
  • alsayed10  

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  i have solved the problem by deleting Gvite folder in this directory [ C:\Users\User1\AppData\Roaming\GVite ] then after restart the computer the Gvite working perfectly
• 

  password
  • Бауржан Галиев  

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  You don't need to recover your password - no one can. Just re-import your 12 phrases and generate a new account. You will have the same Vite address.
• 

  Legal action error!
  • Majid Mjm  

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  @Majid-Mjm Hi, please back up your seed phrase, delete all the Vite app-realated and reinstall again. It works perfectly for our honest user. The illegal action happens if someone trying to cheat via using several clone apps in one device
• 

  hello sp. I use android. app system is completely maintained, my claim vite button "pick up now" sp explains to help me with this error. thank you
  • Thế Đồng  

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  @Thê-Đô-ng Hi, sorry for the late reply. It seems like your device is not supported for airdrop. May I know what's the device information in detail?
• 

  I can't invite friends
  • Dima Yasinski  

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  @Dima-Yasinski Is your problem solved? if not, you can ask for help in the telegram vite group for a faster reply https://t.me/vite_en
• A

  terminates, runtime errors
  • alsayed10  

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  @fonzie 在 terminates, runtime errors 中说： I am not sure. Not a dev Did you change the number of allowed connections/peers in the config file? I think by default it is 10, if I remember correctly. You can check your node (connections and block progress) on the below link (sometimes it is overloaded and doesn't work): https://explorer.vite.net/FullNode okey , indeed i haven't change anything the config file except the wallet address and the some parameters too true