I withdrew from Poloniex to Gate.io and today tried to withdraw from Gate.io to the iPhone Vite App Grin Address. It has been over 2 hours and I still see 0/10 confirmed when looking at the details. Should I submit a zendesk request for my issue since it doesn't involve Poloniex this time?
@rickhartmanii If you canceled the deposit, your coins will stay at Kucoin. Ask the exchange to refresh their Grin wallat status to have the coins reflected in your Kucoin account. In nature, Grin doesn't have a auto-check function if you cancelled some tx in the middle. You must do manual check in the wallet, no matter it is Vite wallet or any other Grin wallet.
Due to additional security requirements added recently, some phones will get this error. Unfortunately, you cannot do anything for this issue right now. Please wait and we'll update if something changes.