Hello, i have some problem with mined grins on my iphone. In Transaction History i see Confirmed.. but is no grins in my Wallet.!
In History i can see Vite Gateway Collection (3fa83690-a4c3-48a2-bb3f-c7f818a0c6bd) is Confirmed. But on Vite Transaction Transfer (9520d3f3-06bc-433c-b370-41ab8bf9fac8) is nothing! I have requesteed for Resend- but i see only: "request gateWayReSend failed". I have deleted the App and reinstall it- but it is no better. Sorry for my bad english, please can you help me?
@Sunnybest Use a PC and go to https://wallet.vite.net/ (use Desktop mode if using mobile browser), import your account there using your seed and you can unstake via Quota Management menu. You will be able to unstake after 3 days of staking.
@Frank-Wills Hi, have you updated the latest version? It was updated bug fixing on 27 Jun. And remember to remove all your all clone apps, keep only 1 Vite app. If things not work then try to delete and re-install the app. Update me the result.
@shakeeb27 It means you're inputting the wrong seed words. Either you're typing it wrong (requires space after every word and 100% correct words) or you've written the words incorrectly initially.
If you've written down the words wrong... would be extremely hard to find out which word(s) you've written down incorrectly. Best way to find out is https://www.reddit.com/r/CryptoCurrency/comments/c0ef1l/bip39_24word_mnemonic_recovery_tool_if_any_1_word but this is highly technical so might be too complicated for you.
Regardless, don't think anyone can help you on this issue. It's your responsibility to write down your seed words correctly and to make sure it works/restores correctly.