Hello viteslab, I'm having problem claiming vites. I keep getting illegal action error messages. I cleared cache and still the same. Kindly help.

Hello, I tried testing the vite mainnet, after successful log in, my vite wallet balance did not reflect on the site, instead, it reflects Zero. So I could not place orders. I'm very sure I used my backup mnemonic phrase as the wallet id is still the same. And my password didn't change.